Our Visa Services Policy ensures transparency and clarity in our visa application process. By using our services, you agree to the terms outlined in this policy.

Completeness and accuracy: Our team thoroughly reviews all submitted details and documents to ensure that your application is complete and accurate, minimizing delays during the approval process.

Compliance with document requirements: We verify that all documents meet the specific requirements outlined by the relevant government or embassy, ensuring a smooth processing experience.

Timely submission: Once your application is reviewed, it is promptly submitted to the respective government or embassy for processing, adhering to the stipulated timelines to avoid delays.

Visa status updates: You can conveniently check your visa status by logging into your account on our platform. Additionally, our team keeps you updated on the progress and notifies you of any changes or approvals via email or phone.

Secure delivery: After the visa is approved, we ensure the safe and secure delivery of your documents. Physical documents, if required, are shipped via reliable courier services to your registered address. You will receive a tracking number to monitor the shipment in real time. For electronic visas, the approved visa will be emailed to you as a PDF attachment, ensuring immediate access.

Government fees: Fees are subject to change without prior notice.
Service fees: These are non-refundable once the application has been submitted.
Processing times: Times vary by visa type and the issuing government authority.
Delays: ETAS INTERNATIONAL TOURISM L.L.C is not responsible for delays caused by government authorities or embassies.

If you have any questions about this policy or our visa services, feel free to reach out:

Email: [email protected]
Phone: +971 56 848 1700